Q: What is a Banner session time-out?

• Effective immediately, Banner will automatically log you off after 60 minutes of inactivity on your part.

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Q: Why are we implementing Banner session time-out?

• We are implementing Banner session time-out to improve our protection of student and employee data. Banner session time-out is standard practice in most schools.

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Q: When does the implementation become effective?

• Implementation will be effective on Monday, April 28, 2008.

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Q: Who will it affect?

• It will affect every Banner user.

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Q: What can I do to avoid being timed-out?

• Session time-out occurs when the Banner system detects ‘inactivity’ on your session.
• You can avoid being “timed-out” by continuing to send/extract data to and from the database.
  • Some examples are:
    1. saving data
    2. switching forms
    3. performing queries
    4. conducting a person search

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Q: What happens after I am timed-out?

• After you are timed out, Banner automatically logs you off the system.
• Your connection and any pending changes will be lost. Save your work frequently when working with Banner.
• You will need to reconnect and then restart your session by logging into Banner twice.
• The first log on will officially log you off of Banner.
• The second will reconnect you as normal.

Screen shots to this process are here.

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Q: What do I do when I’m timed-out?

• If you want to continue working, you will have to log in twice.

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Q: Why do I have to log on twice?

• This is a Banner defect that will be resolved in a future upgrade.

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Q: Will Banner save my data when timed-out?

• No! Banner does not automatically save data when you are working.
• It is vital to save your work as often as possible!
• If you plan to be away from your desk for a period of time, save your data, or you will lose it.

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Q: Who do I contact if I need help?

• For assistance, contact the UIW Help Desk at ext: 2721.
• For additional assistance, contact Carol Morales, Banner Trainer/Human Resources Specialist, at 805-5845 or email: cmorale2@uiwtx.edu

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1. This is the pop-up message you willl receive when timed out. Click on OK.
   
2. You will be prompted to reconnect to Banner. Key in your username & password, click on connect.
   
3. Banner will display a blank screen after you have signed on. Click on the back arrow to reconnect to Banner
   .
   
4. Banner will display the logon screen, enter your username and password
   ,

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