Frequently Asked Questions
FAQ’s about the IMS Systems Access Request Form
To comment on this document, or to send suggestions for questions, please email cmorale2@uiwtx.edu, including the word FAQ in the subject line of your email.

General Questions

What is the IMS Systems Access Request form?  
Why are we implementing the IMS Systems Access Request form?
When does the implementation become effective?
Who will it affect?
Where do I get the form?
Why would a supervisor need to fill out the form?
Why does a Supervisor/Department Head have to provide the employee’s job duties on Section D of the form?
What do I do with the form after I have completed it?
Who do I contact if I need help?
Q: What is the IMS Systems Access Request form?  

• The IMS Systems Access Request form is a form to be completed by supervisors or hiring managers when requesting new accounts, changes to existing accounts, or termination of account privileges in any of the following areas:  Banner, Argos, or Xtender.

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Q:  Why are we implementing the IMS Systems Access Request form?

• We are implementing the IMS Systems Access Request form to better serve and track IMS systems users.  

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Q:  When does the implementation become effective?

• Implementation will be effective on Monday, October 6, 2008.

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Q:  Who will it affect?

• It will affect every employee who requires access to Banner, Argos, or Xtender.

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Q.  Where do I get the form?

• Screen shots with instructions are provided here.

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Q:  Why would a supervisor or hiring manager need to fill out the form?

• A supervisor or hiring manager would need to fill out the form when requesting new accounts, changes to existing accounts, or termination of account privileges in one of the following areas:  Banner, Argos, or Xtender.
• Some examples are:
• New employees
• Employees whose duties have changed
• Employees who have moved to another department
• Individuals who have left UIW employment

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Q:  Why does a supervisor/hiring manager have to provide the employee’s job duties in Section D of the form?

• To help IMS effectively grant access and to ensure the employee has the required access to perform their job duties.     

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Q:  What do I do with the form after I have completed it?

• Completed forms can be forwarded by email, fax or internal mail to the IMS department (see the form for more details).

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Q:  Who do I contact if I need help?

• For assistance, contact the UIW Help Desk at ext: 2721. 
• For additional assistance, contact Carol Morales, Banner Trainer/Human Resources Specialist, at 805-5845 or email: cmorale2@uiwtx.edu

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