NEW: We now provide 24x7x365 helpdesk phone support. Call x2721 on campus, locally at 210-829-2721, or toll free at 866-614-5043.

Use the red icons above to navigate to various support areas of our website. We have provided a variety of information, tutorials, and FAQs for key technology resources at UIW, such as Blackboard and wireless Internet access. However, if you do not find what you are looking for, please contact us and let us assist you in getting the information or resources you need.

Our Mission:

The mission of IT is to provide members of the UIW community with excellent technology services and support that enables them to meet their goals.

We strive to identify, implement, and support technologies that enhance teaching and learning, research, communication, collaboration, integration, and organizational effectiveness.

UIW is committed to integrating computer technology into the learning experience of all students. In support of this goal, all full-time undergraduate students are required to have a laptop, netbook, or other mobile computing device that supports their coursework. Students may bring computers with them to campus or they may purchase computers from UIW through our Laptop Program.

Contact us via phone (210-829-2721) or email at helpdesk@uiwtx.edu. Or visit our service desk in the garden level of the Administration Building (Building 12 on the UIW Campus Map). When classes are in session, our walk-in hours of operation are:

Monday - Thursday: 7 a.m. to 7 p.m. and Friday 7 a.m. to 5 p.m.

Saturday: 8 a.m. to 12 noon (in the Media Center).